What is ShopPay?
The Shop Pay app works as an accelerated, secure digital wallet for Shopify stores, enabling one-tap checkout by saving your shipping, email, and payment details. It enables faster purchasing, order tracking in real-time, and offers "Shop Pay Installments" to split purchases between $50 and $30,000 USD into four bi-weekly or monthly payments.
Key Features and Functionality:
- Fast Checkout: Automatically fills in saved information (up to 20 addresses and 10 credit cards) for quicker, secure purchases.
- Shop Pay Installments: Allows you to pay in four interest-free payments (every 2 weeks) or monthly installments. This service is provided by Affirm, and eligibility is checked without impacting your credit score
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- Order Tracking: Tracks purchases automatically from various stores, providing real-time shipping updates.
- Shop Cash: Enables users to earn rewards and utilize Shop Cash in the app.
- Carbon Offsetting: Automatically offsets emissions for deliveries made via Shop Pay.
Restrictions:
- Shop Pay Installments cannot be used with Capital One or Chase credit cards, nor with prepaid cards.
- Installments require a minimum purchase, often $50 USD.
Where is my card i formation stored with ShopPay?
Your card information is securely stored in your Shop Pay account, which is managed by Shopify, not the individual merchant. This data is saved when you opt-in during checkout on a Shopify store, allowing for faster future payments across thousands of sites.
- Via Shop App: Open the Shop app, go to your profile, and tap the settings icon (gear) to manage payment methods.
- Via Web: You can sign in to your Shop account at shop.app to update or delete your information.
Key Details About Your Data:
- Security: Shop Pay uses top-tier security (encryption and compliance with PCI DSS regulations) to protect your data.
- What is Stored: Shop Pay stores your email, billing/shipping addresses, and card details.
- Merchant Access: Individual merchants do not have access to your full card number; they only see the last four digits.
- Removal: If you wish to remove your card information, you can delete it directly through your Shop Pay account settings.
How do I log into Shop Pay?
To log in to Shop Pay, open the Shop app or visit shop.app in a browser, click "Sign in," and enter your email address. Verify your identity via a 6-digit SMS code or email verification code. If you have a passkey or active browser session, you can use one-tap authentication.
Steps to Log In:
- App/Web: Open the Shop app or go to shop.app.
- Sign In: Select "Get started" or "Sign in".
- Authentication: Enter your email and follow prompts (SMS code, email code, or passkey).
- Verify: Enter the 6-digit verification code sent to your phone or email.
Alternative Login (Affirm/Installments):
If managing Shop Pay installments directly through Affirm, visit the Shop Pay Affirm login page.
If managing Shop Pay installments directly through Affirm, visit the Shop Pay Affirm login page.